FAQ
About VATA
What is VATA eStamp Karnataka Delivery?
VATA is a software company founded by some of the best minds in the IT and legal industry. We accept and validate Internet payments via Credit Card, Debit Card, Net Banking and wallets.
Products
What are the products sold on VATA ?
We sell rental agreements, estamps, notarised docments, etc. and our checkout experience is seamless, with no redirects away from your website. We offer support from 9 to 6 pm via whatsapp
What is the scope of eStamp ?
we procure estamp from authorised government centres and prepare the rental agreements and other document
Are you dealing eStamp sold by all the states of India?
We are dealing with estamp from karnataka region. We plan to extend this to other states as well soon on step by step basis.
What is the scope of agreement ?
We are a developer-oriented and easy-to-integrate gateway. Our API is entirely REST based, and our checkout experience is seamless, with no redirects away from your website. We offer 24x7 support.
What are the types of Agreements sold on your website ?
Rental agreements, Affidavits, etc..
What is the customisation offered for the Agreements ?
We offer customisation in the form of word document from customer, or collecting the key details for preparation from the website,
Registration and purchase
How can i start using VATA?
You can register on our website at the time of checkout, fill the required details. We will verify your contents and pass on to you regarding additional requirements, if any, over mail. Once your order is fulfilled, you will get a notification via SMS or email that your order is out for delivery.
What are the information required to register an Account ?
Phone no, address and pin-code.
Can I register on VATA using a Social Account ?
Not at this point of time.
What is the advantage of registering on VATA ?
You can reuse the data given at the time of registration.
Can I make a purchase as a guest on VATA ?
Currently, yes.
Accepting Payments
What all the Payment Modes ?
Currently, we only support INR as the final payment currency.
What all the type of cards supported ?
Credit Card
Debit Card
What are the banks supported using net banking ?
Most of the popular banks. Check the following
What are the wallets supported ?
Following are the list of wallets supports. This list would change over time and you can see the actual at the time of checkout and payment.
Is PayTM wallet supported?
Yes.
Is UPI Supported ?
Yes. This is a popular means of payment.
What are the payment gateway charges ?
Zero. Included in the product purchase price.
Cancellation
Do you charge for Cancellation ?
Depends on the time of cancellation. If any charges incurred by us for your order, same would be deducted before processing the cancellation charges.
What is the cancellation fee ?
Please check the above clarification.
Till when I can cancel the order ?
1 Hour of placing the order for regular delivery
Can I return the eStamp ?
No.
Can I return the Agreement ?
No.
Where can I verify the eStamp bought ?
at spmcil website
https://newser.in/articles/shcilestamp-e-stamping-verify-e-stamp-certificate/
Shipping
What are the shipping charges ?
Shipping charge is added at checkout. Rs. 10 for now, which would change over time.
Who are your shipping partners ?
Bluedart, Fedex, Aramex, xpressbee.
What are the delivery locations your products shipped ?
we support majority of the pin codes as supported by the above partners.
What is the product shipping time ?
2 Working day. If there is a change, we will let you know
How can I check the current shipping status ?
you would get a sms with the tracking url
Support
What is the email to contact for clarification ?
Send us a mail at support@estampkarnataka.com
Do you offer live chat support?
Whatsapp 9845259494 between 9 to 6 on working days.
Where can I call you?
984525994 please connect over Whatsapp.