FAQ

About VATA

What is VATA eStamp Karnataka Delivery?

VATA is a payment gateway founded by alumni of IIT Roorkee. We accept and validate Internet payments via Credit Card, Debit Card, Net Banking and wallets. We provide a secure link between your website, various issuing institutions, acquiring Banks and the payment gateway providers.

 

Products

What are the products sold on VATA ?

We are a developer-oriented and easy-to-integrate gateway. Our API is entirely REST based, and our checkout experience is seamless, with no redirects away from your website. We offer 24x7 support.

What is the scope of eStamp ?

We are a developer-oriented and easy-to-integrate gateway. Our API is entirely REST based, and our checkout experience is seamless, with no redirects away from your website. We offer 24x7 support.

Are you dealing eStamp sold by all the states of India?

We are a developer-oriented and easy-to-integrate gateway. Our API is entirely REST based, and our checkout experience is seamless, with no redirects away from your website. We offer 24x7 support.

Karnataka

What is the scope of agreement ?

We are a developer-oriented and easy-to-integrate gateway. Our API is entirely REST based, and our checkout experience is seamless, with no redirects away from your website. We offer 24x7 support.

What are the types of Agreements sold on your website ?

We are a developer-oriented and easy-to-integrate gateway. Our API is entirely REST based, and our checkout experience is seamless, with no redirects away from your website. We offer 24x7 support.

What is the customization offered for the Agreements ?

We are a developer-oriented and easy-to-integrate gateway. Our API is entirely REST based, and our checkout experience is seamless, with no redirects away from your website. We offer 24x7 support.

 

Registration and purchase

How can i start using VATA?

You can register on our dashboard at dashboard.razorpay.com, fill the required details and upload the necessary documents. We will verify your activation form and pass on to you regarding additional requirements, if any, over mail. We will then get your form verified from various banks and you can start accepting payments.

What are the information required to register an Account ?

Yes, and you need to provide registration documents for the same.

Can I register on VATA using a Social Account ?

One Business Proof (Certificate of Incorporation, Partnership deed, service tax, VAT Registration Document), Firm/Company PAN (Not for Proprietorship), Promoter's PAN (Proprietor/director), Business Address Proof of the firm/company

Social Login

What is the advantage of registering on VATA ?

We require these pages to be present on your website. The content within is broadly provided by us in templates but can be changed as per your policies.

Can I make a purchase as a guest on VATA ?

Currently, yes.

 

Accepting Payments

What all the Payment Modes ?

Currently, we only support INR as the final payment currency.

Payment Modes

What all the type of cards supported ?

Currently, we only support INR as the final payment currency.

 Cards

What are the banks supported using net banking ?

Yes.

 

Net

What are the wallets supported ?

You can try a test and a live version. The live version will deduct real money, so be careful.

Wallets

Is PayTM wallet supported?

Yes.

Is UPI Supported ?

Zero. Included in the product purchase price.

UPI

What are the payment gateway charges ?

Zero. Included in the product purchase price.

 

Cancellation 

Do you charge for Cancellation ?

Currently, we only support INR as the final payment currency.

What is the cancellation fee ?

Yes.

Till when I can cancel the order ?

Money transfer happens within T+3 business days.

Can I return the eStamp ?

Yes.

Can I return the Agreement ?

Money transfer happens within T+3 business days.

Where can I verify the eStamp bought ?

Yes.

 

Shipping

What are the shipping charges ?

Send us a mail at support@razorpay.com

Who are your shipping partners ?

Yes. Open razorpay.com or Razorpay Dashboard in any modern web browser on a desktop and click the box at bottom right.

What are the delivery locations your products shipped ?

Send us a mail at support@estampkarnataka.com with your phone number and we’ll schedule a call.

All India

What is the product shipping time ?

Yes. Open razorpay.com or Razorpay Dashboard in any modern web browser on a desktop and click the box at bottom right.

How can I check the current shipping status ?

Send us a mail at support@estampkarnataka.com with your phone number and we’ll schedule a call.

 

Support 

What is the email to contact for clarification ?

Send us a mail at support@estampkarnataka.com

Do you offer live chat support?

Yes. Open razorpay.com or Razorpay Dashboard in any modern web browser on a desktop and click the box at bottom right.

Where can I call you?

Send us a mail at support@estampkarnataka.com with your phone number and we’ll schedule a call.